Filing a Complaint with the KBN

Learn how to file a complaint with the Kentucky Board of Nursing

Frequently Asked Questions

ON-LINE SUBMISSION(S)​

  • All complaints on nurses, dialysis technicians, and licensed certified professional midwives​ may be submitted via https://kybn.bo​​ardsofnursing.org/complaint​
  • Please include as much information as possible in the complaint and follow the directions to upload pertinent information into the complaint portal.
  • If you have difficulty uploading documents, you can email the documents to ​ ​KBNdisciplinealert@ky.gov, fax to (502) 429-3353, or mail the documents to the KBN address listed below:
    • ​Kentucky Board of Nursing
    • Attention: Investigation Branch
    • 312 Whittington Parkway, Suite 300
    • Louisville, Kentucky 40222-5172
  • For questions, call (502) 429-3300​.​
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INVESTIGATION BRANCH (IB) QUESTION(S)

  • ​Use the Online Contact Form link below to contact the KBN Investigation BranchTeam.
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KRS 314.093 states, “Persons and agencies that file a complaint, provide sworn or written statements, or otherwise participate in an investigation or administrative proceeding instituted pursuant to this chapter shall have immunity from civil or criminal prosecution that is based upon such information unless the person or agency committed perjury, acted in bad faith, or acted with gross negligence, recklessness, or malicious purpose.”

Kentucky is a Mandatory Reporting State

  • Nurses: Kentucky is a Mandatory reporting state in which any person, including the licensee, that has knowledge that a violation of laws pertaining to nurses is required to report it to the Board pursuant to KRS 314.031(4).
  • Dialysis Technicians: Kentucky is a Mandatory reporting state in which any person, including the licensee, that has knowledge that a violation of laws pertaining to dialysis technicians is required to report it to the Board pursuant to KRS 314.035(3).
  • Licensed Certified Professional Midwives: A Licensed Certified Professional Midwife (LCPM) or an employer of an LCPM, must report any violation of KBN regulations by an LCPM to the Board KRS 314.408(4).
  • Any violations detailed in KRS 314.091(1), 201 KAR 20:470, and 201 KAR 20:630 are subject to these reporting requirements.


If your complaint is against someone other than a licensed nurse, please refer the complaint to the appropriate state regulatory agency.




KBN accepts formal complaints from students and the general public where a program of nursing is believed to have violated Kentucky education law. This page gives guidance on different courses of action that may be taken depending on if the complaint falls under KBN’s oversight or that of the program’s.

Please see Filing a Complaint with the KBN - Kentucky Board of Nursing.​