Complaints Against Nursing Programs

The Kentucky Board of Nursing has been given the authority by the Kentucky Legislature for the oversight of pre-licensure nursing programs and graduate programs leading to advanced practice. The role of the Board is to protect public health and welfare by developing and enforcing state laws governing the safe practice of nursing. 

If there is a concern regarding a nursing program, the Board will consider written complaints which reflect on the quality of the program and are in direct violation of a state regulation.  Once a complaint is received, if it pertains directly to a state regulation, Board staff will communicate with the program director and share the issue.  Strict confidentiality of the name(s) of the person submitting the concern is maintained.  Dependent upon the response by the program administrator, the severity of the complaint, and the number of similar type complaints received, the Board may initiate a number of different responses.  The Board may determine that no action is necessary, that a site visit to the school is warranted, or referral to internal or external entities.

The Board has no purview over the school policies, grades, or conflicts between students and faculty. Each program is required to have processes in place for dealing with grievances. Students and Faculty are encouraged to follow the appropriate procedure in the institution.  Review the nursing and college student handbooks to locate the policy for your specific institution or contact student services for assistance. 

Should you believe that the program is not complying with a state regulation, click here to provide the necessary information.  This information will be directed to the Education Consultant for follow-up.  Concerns can be sent anonymously though if follow up is required a valid email and phone number are needed.